Cairns City Palms

The staff had EXCEPTIONAL communication and our large room was SPOTLESS. We were going to arrive after midnight and they assured us that they could accommodate us even though reception would be closed. Sure enough, they emailed instructions in advance on how to get access to our room and all was exactly as promised. There was also a note attached to the key fob that helped us find the room, which was wonderful since we were so exhausted and had never been there before. Everything inside was clean and comfortable and in perfect working order. Juice, coffee, and muffins were offered in the pleasant office in the morning.

The rooms were clean and functional. Having a small kitchenette was a bonus. Staff very nice and friendly. There's a small group of shops approx a block away which is very handy. 2 convenience type stores, supermarket, pizza etc. The bakery was very good. Walking distance to 2 bus stops - only a 5 minute bus ride into the CBD or a 10 minute walk. Excellent hotel across the road "Cock & Bull" - great meals. We found all the staff to be very helpful and friendly. Bonus of being able to have tea, coffee and juice each morning plus muffins etc in the guest lounge - free of charge. We would stay again.

The staff were friendly and made my stay very comfortable. They made sure my needs were met. The cot looked very comfortable for my llittle one and I loved the little towel and soap that was added in her cot, made our stay extra special.

This 3-star accommodation was tired but we thought the motel may have been undergoing renovations (unsure though). Changes of towels was easy if wet ones were left on the floor; we were provided with daily top-ups of team coffee etc. The location was on a good bus route and the Cock and Bull Irish pub was a very good bolt-hole after a day of excursions. There was daily surprise for guests of a free muffin and biscuit at reception.

Very roomy and comfortable for a long stay (we were two adult work colleagues staying for 7 nights). Good kitchenette with all you need to prepare simple meals. Staff were super friendly and helpful.